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Professional Recovery for Critical Business Data
Recover important files from failed, damaged or inaccessible storage devices
Hozit provides professional data recovery assessment and recovery services for hard drives, SSDs, laptops, desktops, servers, RAID arrays, NAS devices, flash media and selected damaged business systems.
Service Overview
Professional IT support for growing and established organisations
Data loss can result from hardware failure, accidental deletion, file-system corruption, power damage, ransomware, liquid exposure, physical impact or failed backup processes.
When critical data becomes inaccessible, continued use of the affected device can reduce the chance of successful recovery.
Hozit provides structured data recovery services for individuals, companies, professional firms, schools, healthcare organisations and other institutions.
Our process includes intake, diagnostics, risk assessment, recovery planning, secure handling, data extraction, verification and return of recovered information.
Recovery success depends on the condition of the device, the nature of the failure, encryption, overwriting and previous repair attempts.
Business Challenges
Common IT problems we help solve
Accidental deletion
Important files or folders may be removed unintentionally.
Formatted storage
A drive may be reformatted or reinstalled before files are copied.
File-system corruption
Damaged partitions or file systems can make data inaccessible.
Mechanical failure
Hard drives may develop damaged heads, motors or internal components.
Electronic failure
Power surges or failed controller boards can prevent device operation.
SSD controller failure
Solid-state drives can fail suddenly because of controller or firmware faults.
RAID failure
Multiple disk failures, rebuild errors or controller problems can affect an entire array.
Ransomware damage
Files may be encrypted, deleted or corrupted during a cyber incident.
Failed backups
Backup jobs may appear successful but contain incomplete or unusable data.
What Is Included
Comprehensive managed IT support services
The final scope is tailored to the organisation's users, systems, locations, risks and internal capabilities.
Initial recovery consultation
Gather information about the device, failure symptoms, data importance and previous attempts.
Device intake and logging
Record the storage device, serial number, condition and customer instructions.
Diagnostic assessment
Evaluate hardware, firmware, file system and media condition.
Recovery feasibility review
Estimate likely recovery scope, complexity, time and risk.
Quotation and approval
Provide a recovery proposal before proceeding with chargeable work.
Hard drive recovery
Recover data from supported internal and external hard disk drives.
SSD recovery
Assess and recover data from supported SATA, NVMe and external solid-state drives.
Laptop data recovery
Recover files from laptop storage devices and selected non-booting systems.
Desktop data recovery
Recover data from failed or inaccessible desktop storage.
External drive recovery
Recover data from portable USB hard drives and SSDs.
USB flash drive recovery
Recover files from supported flash drives with logical or selected hardware faults.
Memory card recovery
Recover photos, documents and other files from supported SD and microSD cards.
Server data recovery
Recover data from supported physical server storage environments.
RAID recovery
Assess and recover supported RAID 0, RAID 1, RAID 5, RAID 6 and RAID 10 configurations.
NAS recovery
Recover data from selected network-attached storage devices.
SAN recovery support
Assist with selected storage-area network recovery scenarios.
Virtual machine recovery
Recover supported virtual machine files and associated data.
Hyper-V recovery
Recover selected VHD and VHDX virtual disk data.
VMware recovery
Recover selected VMDK and virtual machine data.
Database recovery support
Assist with selected SQL, accounting and application database recovery.
Email data recovery
Recover supported PST, OST, mailbox exports and email archive files.
Deleted file recovery
Recover files that were deleted but not overwritten.
Formatted drive recovery
Recover supported data after accidental formatting or partition recreation.
Lost partition recovery
Locate and reconstruct supported missing or damaged partitions.
Corrupt file-system recovery
Recover data from damaged NTFS, FAT, exFAT, APFS, HFS+ and selected Linux file systems.
RAW drive recovery
Extract files from drives displayed as RAW or unformatted.
Non-booting computer recovery
Recover user data when Windows, macOS or Linux no longer starts.
Operating-system failure recovery
Recover files after failed updates, reinstalls or system corruption.
Firmware fault assessment
Diagnose supported storage devices with firmware or controller problems.
Bad-sector recovery
Create controlled images of unstable drives and extract readable data.
Drive cloning
Clone failing media to stable storage before logical recovery.
Disk imaging
Create sector-level images of recoverable media where appropriate.
Read-only recovery methods
Minimise writes to affected storage during analysis and recovery.
Physical damage assessment
Assess devices damaged by impact, fire, water or electrical faults.
Liquid-damage recovery
Evaluate and recover data from selected liquid-damaged devices.
Power-surge recovery
Assess storage devices affected by electrical damage.
PCB fault assessment
Evaluate supported hard-drive controller-board failures.
Head and motor fault coordination
Coordinate specialised clean-environment recovery where required.
Clean-room recovery referral
Arrange specialised physical recovery for severely damaged drives when appropriate.
Encrypted drive assessment
Assess BitLocker, FileVault and other supported encrypted storage where credentials are available.
BitLocker recovery support
Use available recovery keys or credentials to access supported encrypted data.
FileVault recovery support
Assist with supported Apple encrypted storage where recovery credentials exist.
Password-protected archive recovery
Assess supported password-protected files where lawful credentials are available.
Ransomware incident assessment
Review affected systems, backups and available recovery paths.
Ransomware data extraction
Recover unaffected, deleted or accessible files where possible.
Backup recovery
Restore data from supported local, cloud or image-based backup sets.
Backup validation
Check whether available backups contain usable files and required versions.
Cloud recovery assistance
Assist with restoring data from supported Microsoft 365, OneDrive, SharePoint or cloud backup services.
Microsoft 365 mailbox recovery
Restore supported mailbox items from retention or independent backup.
SharePoint and OneDrive recovery
Recover supported deleted or previous-version cloud files.
File verification
Check recovered data for readability and completeness where practical.
Priority file selection
Focus recovery on the most important folders, databases or business records.
Recovery file listing
Provide a list or summary of recovered files where appropriate.
Secure recovery storage
Copy recovered data to approved replacement media.
Replacement drive supply
Provide selected new storage devices for returned recovered data.
Encrypted return media
Use supported encrypted storage for sensitive recovered information.
Secure data transfer
Transfer recovered data using approved secure methods.
Chain-of-custody documentation
Record handling steps for sensitive or regulated recovery cases.
Confidentiality controls
Restrict access to customer devices and recovered information.
Recovery progress updates
Provide status updates during longer or complex cases.
Recovery report
Document the failure type, work performed and recovery outcome.
Data migration after recovery
Move recovered data to new computers, servers or storage platforms.
System rebuild support
Reinstall operating systems and applications after data extraction.
Backup design after recovery
Implement improved backup and retention controls to reduce future risk.
Business continuity planning
Strengthen recovery procedures for future incidents.
Forensic preservation support
Preserve storage media for authorised forensic investigation where required.
No-recovery handling
Return or securely dispose of devices according to customer instruction.
Business Benefits
Why organisations choose managed IT support
Reduced permanent data loss
Professional handling improves the chance of recovering inaccessible files.
Safer recovery process
Read-only imaging and controlled diagnostics reduce unnecessary risk.
Support for complex systems
Server, RAID, NAS and virtual environments can be assessed.
Clear recovery priorities
Critical files and business systems can be prioritised.
Secure handling
Devices and recovered data are managed with confidentiality controls.
Business continuity
Recovered information can help restore operations faster.
Evidence-based decisions
Diagnostics and reporting help determine whether recovery is practical.
Prevention after recovery
Backup and resilience improvements reduce repeat incidents.
Our Methodology
From discovery to ongoing improvement
Stop using the device
Avoid further writes, reformatting or repeated power-on attempts.
Intake and consultation
Record the device, symptoms, required files and previous actions.
Diagnostic assessment
Evaluate the failure and likely recovery approach.
Quotation and approval
Provide scope, estimated cost and expected recovery path.
Stabilisation and imaging
Clone or image unstable media before extracting data.
Data recovery
Recover available files, partitions, databases or system data.
Verification
Check priority data and prepare a recovery summary.
Secure return
Copy recovered data to approved replacement storage.
System restoration
Assist with migration, rebuild or service restoration if required.
Prevention planning
Improve backup, monitoring and disaster-recovery controls.
Engagement Options
Flexible IT support models
Standard data recovery
Recover data from supported logically damaged storage.
Priority recovery
Expedited assessment and recovery for urgent business cases.
Hard-drive recovery
Recover files from failed internal or external hard drives.
SSD recovery
Assess and recover supported solid-state storage devices.
RAID and server recovery
Recover data from supported multi-disk and server environments.
Ransomware recovery support
Assess available recovery paths after a cyber incident.
Backup recovery service
Restore information from supported backup sets.
Recovery and rebuild
Combine data extraction with replacement storage and system restoration.
Technology Coverage
Platforms and technologies we support
Support is subject to the agreed scope, vendor requirements, licences and available technical documentation.
Hard Disk Drives
SATA
SAS
SSD
NVMe
USB Storage
SD Cards
microSD
RAID 0
RAID 1
RAID 5
RAID 6
RAID 10
NAS
SAN
Windows Server
Linux
macOS
NTFS
FAT32
exFAT
ReFS
EXT4
XFS
APFS
HFS+
VMware
VMDK
Hyper-V
VHD
VHDX
Microsoft SQL Server
MySQL
PostgreSQL
PST
OST
BitLocker
FileVault
Microsoft 365
Exchange Online
OneDrive
SharePoint
Disk Imaging
Drive Cloning
Backup Recovery
Ransomware Recovery
Encrypted Storage
Secure Erasure
Chain of Custody
Industries
Managed IT support across key sectors
Healthcare
Recover critical administrative, laboratory and patient-related business data.
Explore Healthcare solutions →Mining
Restore operational, project and remote-site information.
Explore Mining solutions →Education
Recover student, finance, research and administration records.
Explore Education solutions →Government
Support recovery of authorised public-sector systems and records.
Explore Government solutions →Legal & Professional Services
Recover case files, correspondence and confidential documents.
Explore Legal & Professional Services solutions →Logistics & Transport
Restore dispatch, fleet, customer and warehouse data.
Explore Logistics & Transport solutions →Retail & eCommerce
Recover sales, stock, order and customer information.
Explore Retail & eCommerce solutions →Technology Companies
Recover source data, virtual machines, databases and project files.
Explore Technology Companies solutions →
Why Hozit
A practical technology partner for your organisation
Structured recovery process
Each case follows intake, diagnostics, approval, recovery and verification.
Business IT expertise
We understand servers, storage, virtualisation, cloud and applications.
Security-focused handling
Customer devices and recovered files are treated as confidential.
Clear communication
Customers receive scope, progress and outcome information.
Recovery and restoration
Hozit can assist with replacement storage, migration and system rebuilds.
Prevention support
We help improve backup and disaster-recovery controls after the incident.
Example Scenarios
How managed IT support can be applied
These are illustrative examples and are not presented as named customer case studies.
Failed laptop drive
Important documents can be recovered from a laptop that no longer boots.
Accidentally formatted drive
Files may be recoverable when storage has not been heavily overwritten.
Degraded RAID array
A failed server array can be assessed, imaged and reconstructed where possible.
Corrupt external drive
Data can be extracted from a drive showing errors or a RAW file system.
Ransomware incident
Unaffected data, backups and previous versions can be assessed for recovery.
Deleted Microsoft 365 data
Mailbox or cloud files may be restored from retention or backup.
Frequently Asked Questions
Managed IT support FAQs
What should I do immediately after data loss?
Stop using the affected device and avoid installing software, formatting or repeated restart attempts.
Can Hozit recover data from a failed hard drive?
Yes. We assess and recover data from supported internal and external hard drives.
Can you recover data from an SSD?
Yes, although recovery depends heavily on the controller, encryption, TRIM and physical condition.
Can deleted files be recovered?
Often yes, provided the storage space has not been overwritten.
Can data be recovered after formatting?
Sometimes. Recovery depends on the type of format and subsequent use of the drive.
Do you recover RAID arrays?
Yes. We assess supported RAID and server storage configurations.
Can you recover data from a NAS?
Yes. Selected NAS devices and multi-disk configurations can be assessed.
Can you recover a drive that is clicking?
A clicking drive may have mechanical damage and should be powered off immediately.
Can you recover water-damaged devices?
Selected liquid-damaged devices can be assessed, but success depends on the extent of damage.
Can encrypted data be recovered?
Recovery may be possible when valid passwords, keys or recovery credentials are available.
Can you recover BitLocker-protected drives?
Yes, where the required BitLocker recovery key or authorised credentials are available.
Can ransomware-encrypted files be recovered?
It depends on the ransomware, backups, previous versions and remaining unaffected data.
How long does recovery take?
Time depends on device condition, capacity, failure type and recovery complexity.
How much does data recovery cost?
Pricing depends on diagnostics, failure type, storage capacity and work required.
Is recovery guaranteed?
No. Recovery cannot be guaranteed because damaged or overwritten data may be unrecoverable.
Will you open my hard drive?
Physical opening is only considered where necessary and may require specialised clean-environment handling.
How will recovered data be returned?
Recovered files are copied to approved replacement storage or transferred securely.
Is my data kept confidential?
Yes. Access is restricted and customer information is handled confidentially.
Can you rebuild the computer after recovery?
Yes. Replacement storage, operating-system installation and data migration can be included.
How do I request an assessment?
Provide the device type, capacity, symptoms, important files and any previous recovery attempts.
Related Services
Build a stronger technology environment
Backup & Disaster Recovery
Protect business data and reduce future recovery risk.
Explore Backup & Disaster Recovery →Server Support
Restore server services, storage and applications after recovery.
Explore Server Support →Cyber Security
Respond to ransomware, compromise and malicious data loss.
Explore Cyber Security →IT Hardware Supply
Replace failed drives, servers and storage equipment.
Explore IT Hardware Supply →Cloud Hosting
Move critical workloads to resilient hosted infrastructure.
Explore Cloud Hosting →Managed IT Support
Maintain systems, users, endpoints and backups after restoration.
Explore Managed IT Support →Improve the reliability and security of your IT environment
Speak to Hozit about your users, infrastructure, support challenges and technology priorities.