Transparency
Policies are written to explain responsibilities, limitations and service expectations clearly.
Legal and Policy Centre
Clear policies for trusted technology services.
Review the terms, privacy commitments, service policies, security guidance and responsible-use requirements that apply to Hozit services.
Governance and trust
Policies that support clear service relationships.
These documents explain how Hozit services may be used, how information is handled and what customers can expect from the service relationship.
Individual quotations, contracts, statements of work and service schedules may contain additional terms specific to a customer or project.
Clear Terms
Privacy
Security
Responsible Use
Legal documents
Review the policies that apply to Hozit services.
Select a document below to review its current terms, responsibilities and conditions.
Service Terms
Terms of Service
The general terms that govern the use and delivery of Hozit products and services.
Read Document Website UseTerms of Use
Conditions that apply when accessing and using the Hozit website and online resources.
Read Document PrivacyPrivacy Policy
How Hozit collects, uses, stores and protects personal information.
Read Document Service UseAcceptable Use Policy
Rules governing lawful, secure and responsible use of Hozit infrastructure and services.
Read Document PaymentsRefund Policy
The conditions and process that apply to eligible refund requests.
Read Document Service CommitmentsService-Level Agreement
Service availability, support responsibilities and agreed performance commitments.
Read Document SecuritySecurity Policy
The principles and controls used to support secure delivery and operation of Hozit services.
Read Document Security ReportingResponsible Disclosure
How security researchers and customers can report suspected vulnerabilities responsibly.
Read Document Website PrivacyCookie Policy
Information about cookies and similar technologies used on the Hozit website.
Read Document General InformationDisclaimer
Important limitations relating to website content, guidance and third-party information.
Read DocumentOur policy principles
The standards behind our legal framework.
Privacy and Security
Personal information and technology services are handled according to defined privacy and security practices.
Fair Use
Customers and users are expected to use Hozit services lawfully, responsibly and without harming others.
Shared Responsibility
Secure and reliable service delivery depends on responsibilities being fulfilled by both Hozit and the customer.
Important notice
Contract-specific terms may also apply.
A customer quotation, service agreement, order form, statement of work or project contract may contain additional obligations and commercial terms.
Where a signed customer agreement conflicts with a general website policy, the signed agreement should be reviewed to determine which provision applies.
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