Hozit Domain Hosting — Smart technology. Powerful results.010 502 2517 · info@hozit.co.za · 24/7 Support
Level 1 B-BBEE100% Black Owned24/7 SupportSouth African Technology Partner
Professional Business Communication

Build trust with secure, reliable business email hosting

Hozit provides professional company email hosting, Microsoft 365, secure mailbox migration, spam protection, archiving, mobile setup, DNS configuration and ongoing technical support.

Service Overview

Professional IT support for growing and established organisations

Professional email is a critical business service that affects customer trust, internal communication, security and productivity.

Using a company domain for email helps organisations present a credible identity while maintaining control over users, mailboxes, security and records.

Hozit provides business email hosting for small companies, professional firms, schools, healthcare organisations, call centres, retailers and multi-branch businesses.

Our solutions include hosted domain email, Microsoft 365, mailbox migration, DNS configuration, mobile and desktop setup, spam protection, email authentication, archiving, backup and ongoing support.

We design email services around user count, storage requirements, collaboration needs, security, compliance, device access and budget.

Business Challenges

Common IT problems we help solve

Free email addresses

Generic consumer email addresses can reduce business credibility and control.

Spam and phishing

Users may receive malicious messages, fake invoices and credential-stealing links.

Delivery problems

Incorrect DNS or missing authentication records can cause email to be rejected or marked as spam.

Mailbox limits

Small storage quotas can interrupt business communication.

Lost email

Accidental deletion, failed devices or poor migration can result in missing records.

Weak passwords

Poor account security increases the risk of mailbox compromise.

Unmanaged users

Former employees may retain access if accounts are not properly controlled.

Device setup problems

Incorrect IMAP, SMTP or autodiscover settings can prevent reliable access.

No retention policy

Important business correspondence may be deleted without an archive or backup process.

Limited support

Email issues can disrupt staff when no responsive technical support is available.

What Is Included

Comprehensive managed IT support services

The final scope is tailored to the organisation's users, systems, locations, risks and internal capabilities.

Business email hosting

Provide professional email addresses using the customer’s own domain.

Domain-based email

Create addresses such as name@company.co.za for staff, departments and services.

Hosted IMAP email

Synchronise email across supported desktop and mobile applications.

SMTP services

Provide authenticated outbound email for approved users and applications.

Secure webmail

Allow users to access mailboxes through a browser.

Microsoft 365 email

Provide Exchange Online and Microsoft 365 business plans.

Exchange Online

Use cloud-hosted business email with calendar, contacts and collaboration.

Shared mailboxes

Create addresses such as sales@, accounts@ and support@ for team access.

Distribution lists

Send approved messages to groups of internal or external recipients.

Email aliases

Receive mail through additional addresses without separate mailboxes.

Catch-all configuration

Configure catch-all handling only where operationally appropriate.

Mailbox provisioning

Create, modify, suspend and remove user mailboxes.

Mailbox storage planning

Allocate storage according to user and retention needs.

Email migration

Move mailboxes from existing providers, servers or platforms.

IMAP migration

Transfer supported mailbox data using IMAP-based migration methods.

Microsoft 365 migration

Plan and migrate users to Exchange Online and Microsoft 365.

Google Workspace migration

Move supported mailboxes from Google Workspace where required.

cPanel email migration

Transfer mailboxes between supported cPanel environments.

PST migration

Import approved Outlook data files into supported target platforms.

DNS configuration

Configure MX, SPF, DKIM, DMARC, autodiscover and related records.

MX records

Direct inbound email to the correct mail platform.

SPF

Authorise approved systems to send mail for the company domain.

DKIM

Apply cryptographic signing to improve authenticity and deliverability.

DMARC

Define domain-level handling and reporting for failed email authentication.

Autodiscover

Help supported clients automatically detect account settings.

Autoconfig

Provide supported automatic account configuration for compatible mail clients.

Reverse DNS coordination

Support relevant mail-server reputation and delivery requirements.

Email deliverability testing

Review authentication, reputation, routing and message acceptance.

Spam filtering

Identify and block unsolicited or suspicious messages.

Malware scanning

Scan supported email traffic and attachments for known malicious content.

Phishing protection

Use available controls to reduce spoofing and impersonation risks.

Outbound spam controls

Restrict compromised accounts and suspicious sending behaviour.

Email quarantine

Hold suspicious messages for administrator or user review.

Allow and block lists

Manage approved and prohibited senders or domains.

Multi-factor authentication

Protect supported cloud email accounts with stronger sign-in security.

Conditional access

Apply supported sign-in controls based on risk, device or location.

Mailbox auditing

Track selected administrative and user events where supported.

Email encryption

Use supported message and transport encryption options.

TLS mail transport

Protect supported mail transmission between systems.

Data loss prevention

Apply selected controls to reduce inappropriate sharing of sensitive information.

Email disclaimers

Add approved legal or business notices to outgoing messages.

Mailbox forwarding

Configure controlled forwarding where approved and secure.

Mobile-device setup

Configure supported iPhone, iPad and Android mail applications.

Desktop email setup

Configure supported Microsoft Outlook, Thunderbird and Apple Mail clients.

Outlook profile setup

Create and troubleshoot approved Outlook profiles.

Calendar and contacts

Configure supported synchronisation for calendars and address books.

Shared calendar setup

Create team or resource calendars where supported.

Resource mailboxes

Provide room and equipment booking mailboxes in Microsoft 365.

Email signatures

Implement standardised business signatures for users or groups.

Central signature management

Provide supported organisation-wide signature solutions.

Email backup

Protect selected hosted or cloud mailboxes against accidental deletion and retention gaps.

Microsoft 365 backup

Back up Exchange Online mailboxes using supported third-party platforms.

Email archiving

Retain business messages for search, governance and operational continuity.

Retention policies

Define how long supported mail and deleted items are retained.

Legal hold support

Assist with supported preservation requirements under appropriate legal direction.

Mailbox recovery

Restore supported messages, folders or mailbox data from available backups.

User onboarding

Create accounts, apply settings and provide access information for new users.

User offboarding

Disable access, preserve data and transfer approved responsibilities.

Password resets

Assist users with secure account recovery and password changes.

Account compromise response

Contain suspicious access, reset credentials and review forwarding or rules.

Email security awareness

Provide guidance on phishing, attachments, links and password safety.

Mail-flow troubleshooting

Investigate delayed, rejected, bounced or missing messages.

Message tracing

Track supported email delivery events and routing.

Blacklist checks

Review relevant domain or server reputation indicators.

Mailbox usage reporting

Report on storage, activity and selected service health.

Licensing management

Track Microsoft 365 or hosted email subscriptions and assignments.

Email service monitoring

Monitor supported mail services, DNS and availability.

Ongoing technical support

Provide assistance for users, administrators and email-related incidents.

Business Benefits

Why organisations choose managed IT support

Professional credibility

Company-domain email improves trust and brand consistency.

Reliable access

Users can access email across supported desktop, mobile and web clients.

Improved security

Authentication, filtering and account controls reduce common email threats.

Better deliverability

Correct DNS and authentication improve message acceptance.

Simplified administration

Mailboxes, aliases, groups and licences are centrally managed.

Safer migration

Structured migration reduces avoidable disruption and data loss.

Business continuity

Backup, archiving and recovery improve protection of important correspondence.

Responsive support

Users receive help with setup, passwords, delivery and mailbox issues.

Our Methodology

From discovery to ongoing improvement

1

Requirements review

Confirm domain, users, storage, devices, security and collaboration needs.

2

Platform selection

Choose hosted email, Microsoft 365 or another supported option.

3

Domain and DNS preparation

Verify ownership and prepare required email records.

4

Mailbox setup

Create users, aliases, groups, shared mailboxes and permissions.

5

Migration planning

Define source data, timing, cutover and rollback requirements.

6

Email migration

Transfer supported messages, folders, contacts and calendars.

7

Client configuration

Configure approved desktop, mobile and web access.

8

Security configuration

Apply authentication, filtering and administrative controls.

9

Testing and handover

Verify sending, receiving, synchronisation and user access.

10

Ongoing support

Monitor, maintain and assist users with email issues.

Engagement Options

Flexible IT support models

Hosted business email

Professional domain email with webmail, IMAP and SMTP access.

Microsoft 365 email

Exchange Online with business productivity and collaboration services.

Email migration project

Move users from an existing provider to a supported platform.

Email security improvement

Strengthen authentication, filtering and account protection.

Email backup and archiving

Protect mailboxes and improve retention and recovery.

Multi-domain email management

Manage several company domains and mailbox environments.

New-business email setup

Configure a domain, mailboxes, DNS and devices from the beginning.

Managed email support

Provide ongoing administration, monitoring and user assistance.

Technology Coverage

Platforms and technologies we support

Support is subject to the agreed scope, vendor requirements, licences and available technical documentation.

Microsoft 365 Exchange Online Outlook Outlook Web Microsoft Entra ID Microsoft Defender for Office 365 cPanel Email Roundcube IMAP POP3 SMTP TLS Autodiscover Autoconfig SPF DKIM DMARC MX Records DNS Webmail Shared Mailboxes Distribution Lists Email Aliases Mail Migration PST Import Message Trace Spam Filtering Malware Scanning Phishing Protection MFA Conditional Access Email Encryption Data Loss Prevention Retention Policies Email Archiving Microsoft 365 Backup Mobile Email Apple Mail Mozilla Thunderbird Android iPhone Email Signatures Mailbox Auditing Quarantine
Industries

Managed IT support across key sectors

Why Hozit

A practical technology partner for your organisation

Domain and hosting expertise

We understand DNS, domains, hosting and email delivery end to end.

Multiple platform options

Hozit supports hosted email and Microsoft 365 environments.

Migration capability

We plan and execute mailbox migrations with controlled cutover.

Security-focused configuration

Authentication, access and filtering are configured carefully.

User support

We assist with desktop, mobile and webmail access.

Ongoing administration

Hozit manages accounts, licences, DNS and service issues.

Example Scenarios

How managed IT support can be applied

These are illustrative examples and are not presented as named customer case studies.

New company setup

A new domain can be configured with professional mailboxes and secure DNS records.

Microsoft 365 migration

Users can move from basic IMAP email to Exchange Online.

Shared departmental email

Sales, support and accounts teams can use shared mailboxes.

Email compromise response

Suspicious access can be contained and account settings reviewed.

Deliverability improvement

SPF, DKIM and DMARC can be corrected to reduce rejections.

Mailbox backup

Critical mailboxes can be protected with independent backup and recovery.

Frequently Asked Questions

Managed IT support FAQs

What is business email hosting?

It provides professional email addresses using your company domain.

Can I use my own domain for email?

Yes. Hozit configures mailboxes and DNS for your registered domain.

Do you provide Microsoft 365?

Yes. We provide selected Microsoft 365 plans, setup and support.

What is the difference between hosted email and Microsoft 365?

Hosted email provides core mailbox services, while Microsoft 365 can include Exchange Online, Office apps and collaboration tools.

Can you migrate our existing email?

Yes. We migrate supported mailboxes from existing providers and servers.

Will we lose email during migration?

A controlled migration is planned to minimise disruption and preserve supported data.

Can I use Outlook?

Yes. Supported mailboxes can be configured in Microsoft Outlook.

Can I use email on my phone?

Yes. We configure supported Android and Apple devices.

Do you provide webmail?

Yes. Hosted email plans include browser-based access where applicable.

What are SPF, DKIM and DMARC?

They are DNS-based controls that improve email authenticity, security and deliverability.

Can you stop spam completely?

No service can block every unwanted message, but filtering can significantly reduce it.

Do you provide email backup?

Yes. Backup options are available for selected hosted and Microsoft 365 mailboxes.

Can deleted messages be restored?

Recovery depends on platform retention, backups and how long ago the data was deleted.

Can several staff use one email address?

Yes. Shared mailboxes or delegated access can be configured.

Can former employees be blocked immediately?

Yes. Accounts can be disabled and approved data preserved or transferred.

Do you provide email signatures?

Yes. Individual or centrally managed signature options are available.

Can you fix emails going to spam?

We can review DNS, authentication, reputation and message practices.

Do you provide email archiving?

Yes. Selected archiving and retention solutions are available.

How much mailbox storage is available?

Storage depends on the selected hosted email or Microsoft 365 plan.

How do we get started?

Provide your domain, user count, current provider, storage needs and preferred platform.

Related Services

Build a stronger technology environment

Improve the reliability and security of your IT environment

Speak to Hozit about your users, infrastructure, support challenges and technology priorities.

Request an IT Assessment
Request a Quote WhatsApp